Delivery Process for Books and Publications

All items are sent by 1st Class Royal Mail. We aim to process and deliver items in stock as follows:

• UK addresses: within 3 to 10 days
• Overseas addresses: within 14 days

If your chosen item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait.

There is a standard 'transactional fee' per order which covers administration, postage/packing and, where relevant, a booking fee for events:

• UK and Mainland Europe: £1.50
• Rest of the World: £2
• Where tickets or vouchers for events are sent electronically £1.00

Delivery Process for Events and Attractions

May vary from the above in line with organiser's instructions